Cancel a contract

You can submit a cancellation immediately. Signing in or using an email link can fill in the contract details for you, but neither is required.

Find your contract more easily

Sign in and show my contracts


Use an email link

Enter either the email address used at checkout or the current email address on your account.

I can't access that email or find my contract

Your cancellation is recorded immediately and you receive confirmation right away. We use the details below to identify the contract and confirm its end date. If necessary, support may contact you for more information.

Account identification

Enter either the email address used for the account or checkout, or the ChessPuzzle.net username.

Contract

Type of termination

Choose regular termination to end the contract at the earliest date its terms allow. Choose extraordinary termination only if you are requesting an earlier end date for an important reason.

Required for extraordinary termination. Describe why you are requesting the contract to end early.
Requested end date
We send confirmation of receipt to this address, and the confirmed end date once the contract is identified. The address is used for the confirmation only and does not identify the contract.